Refund Policy

Effective as of September 01, 2020.

For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between subscription payments and on-demand (one-time) payments made for Cinematic application. Please also note that we treat violations of our Terms of Use very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period.

Eligibility Criteria

For daily, weekly, monthly and on-demand subscriptions: If user is unable to avail our services upon paying the fees, he/she will be eligible to get 100% refund.

Return Process

For daily, weekly, monthly and on-demand subscriptions: The process to avail the refund is to email at by providing the user’s mobile number and payment transaction ID.

Cinematic tells Stories, an exclusive Online Video Streaming platform that narrates people, their lives and aspiration. It is a Premium Content Experience straight from our lives to the silver screen brought by   L I V E   T E C H   the pioneer content creator of Bangladesh. Cinematic is the ultimate destination of Video Entertainment that you can enjoy across any devices, any moment, everywhere!

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